Cookie Policy

Cookies

The Privacy Preference Center enables you to adjust your cookie preferences, to accept or reject cookies across a range of categories. Please click below to access the Preference Center and indicate your cookie preferences.

Cookie Settings

Cookies are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions, and across one or more sites. Cookies serve many useful purposes. For example, some of the Services allow visitors to increase the font size of the text contained on the applicable Service to make it easier to read. Cookies enable the Service to automatically use your preferred font size the next time you visit the Service. Most browsers are initially set up to accept cookies. Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For example, you may be able to configure your browser not to accept cookies or to notify you when a cookie is being sent. For more information about whether these settings are available, what they do, and how they work, visit your browser help material. Please be aware that some features of the Services may not function properly or may be slower if you disable cookies.

What are your choices regarding cookies

• For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
• For the Internet Explorer web browser, please visit this page from Microsoft:http://support.microsoft.com/kb/278835
• For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
• For any other web browser, please visit your web browser’s official web pages.

Where Can You Find More Information About Cookies

You can learn more about cookies from the following third-party websites:

• AllAboutCookies: http://www.allaboutcookies.org
• Network Advertising Initiative:http://www.networkadvertising.org

Web Beacons and Other Tracking Technologies

We, along with third parties, also may use other tracking technologies. For example, we may use technologies called web beacons (or “pixels”) that communicate information from your device to a server. Web beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the web beacon, and the IP address of your device. We and third parties use web beacons for a variety of purposes, including to analyze the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you.

Your Choices

E-mail Choices

If you have subscribed to our e-mail list and wish at any point to stop receiving commercial e-mails from us, simply follow the opt-out instructions that are included in each e-mail. If you have any questions relating to your choice to “opt-out” at any time, please Contact Us at the e-mail address or phone number provided below.

Additional Choices with Respect to Targeted Advertising

In addition to disabling cookies as described above, you may be able to opt-out of receiving targeted advertising from participating ad networks, audience segment providers, ad serving vendors, and other service providers by visiting https://optout.networkadvertising.org/?c=1 .

Do Not Track Signals

Some web browsers may transmit “do not track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established and accepted, we may revisit our Notice on responding to these signals.

Notice to Persons Located in the EU and UK

This section takes into account the application of the General Data Protection Regulations (EU) 2016/679 (“GDPR”) and the The UK Data Protection Act 2018 UK GDPR.

Purposes and Legal Basis for Processing

We also collect data from cookies and other trackers, for more information, please, see our Cookies Notice section of the Privacy Policy.

How Long Do We Keep Your Data?

We store the data for as long as it is necessary to reply to your request and in any case for a maximal period of 3 years. We may archive for a longer period information when we are subject to a legal obligation or when it is relevant to keep a follow-up of our exchanges, e.g., in case of litigation.

When we no longer require the personal data we have collected about you, we will either delete or anonymize it.

Data Transfer

We may transfer your personal data to:

• Zoho suite (CRM, Zoho Campaigns, Zoho Meetings, Sales IQ)
• GoToWebinar
• Google Analytics, including demographics
• Google Search Console
• Hot Jar
• Zappier
• WordPress
• Power BI
• OneTrust

In any case, if such transfer is done, your data will not be transferred in a third country before having introduced appropriate measures to ensure a suitable level of protection (e.g., EU/UK Commission’s Adequacy Decision or appropriate safeguards such as standard contractual clauses).

Security Measures

To protect the personal data that you transmit through the use of this website, we maintain physical, technical and administrative safeguards. You can ask for a copy of those appropriate safeguards.

Your Rights Under GDPR and How to Exercise It

By collecting your personal data through the contact form, you may request that we take the following actions in relation to your personal data according to the GDPR:

• Access. Provide you with information about our processing of your personal data and give you access to your personal data.
• Rectification. Update or correct inaccuracies in your personal data.
• Erasure. You have the right to require deletion of your personal data, but this right may be limited depending on the specific circumstances.
• Restrict processing. Ask that the use of your data is “frozen” to leave you the possibility to exercise other rights. Your information shall not be used anymore but must be kept by us during this period.
• Data portability. You have the right to retrieve your data in a structured, commonly used, machine-readable format for personal use or send to another service provider.
• Objection. Object to our legitimate interests as the basis of our processing of your personal data.
• Right to withdraw consent. When you have given your explicit consent for the processing of your data, you can withdraw it at any time without justification.

If you want to exercise your rights, please contact our DPO at [email protected]. Please, note that all of these rights are not absolute and will be assess on a case-by-case basis.

You also have the right to lodge a complaint about how your personal information is handled with your local Data Protection Authority or to the Data Protection Authority where the alleged infringement took place.

To obtain contact details of UK and all EU Member States Data Protection authorities, please, follow this link:

https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

https://ico.org.uk/make-a-complaint/

Cookies Notice

European laws, including the General Data Protection Regulation (“GDPR”) and the e-Privacy Directive 2002/58/EC, create obligations for digital publishers such Alira Health to give visitors of their sites and apps information about how they will use and share their personal data, as well as about the use of cookies, mobile ad IDs, and other forms of local storage.

Since Alira Health is using cookies on its website, clear and mandatory information must be mentioned in this Cookies notice, as set out below. 

Information About Cookies

1. What Are Cookies?

A cookie is a text file, normally consisting of letters and numbers, sent by a web server to a web browser and stored by the browser on the user’s device (e.g., computer, telephone, tablet). These cookies can be used to identify or to collect information about you.

2. What Types of Cookies Are There?

Cookies can be classified as follows, depending on the owner:

• First-party cookies: They are created, sent to your device and stored by the website you are visiting directly. They allow Alira Health to collect customer analytics data, remember language settings, and carry out other useful functions that help provide a good user experience.
• Third-party cookies: They are created and placed by third parties other than the website you are visiting directly. They are not managed by Alira Health, but by the third party that processes the data obtained from the cookies.

Cookies can also be classified depending on the purpose of their placement. Main categories are:

• Strictly necessary cookies (also called “technical cookies”): they allow you to browse a website, a platform or an app, and to use the various options or services on it (e.g., control traffic, identify data or session, access to restricted access sections or content, etc.).
• Functional cookies: they help Alira Health to make the website usable by providing you some basic features and by remembering your preferences and choices of using Alira Health’s website (e.g., language, the region from where the service is accessed, etc.). Not accepting cookies may cause slow website performance or poorly adapted recommendations.
• Statistics cookies: they allow Alira Health to have a better understanding of how you interact with the website (e.g., which pages are visited the most) in order to optimize the functioning of the website.
• Marketing cookies: they enable Alira Health to monitor your behaviour on the website. The aim is to display advertisements that are meaningful and attractive to you and therefore more useful to third party publishers and advertisers, as well as to make promotional and specific information available to you on the website.

Cookies may also be divided into two categories depending on the period for which they are stored:

• Session cookies: they allow Alira Health to recognize and link your actions during a browsing session. When you go to the login page, these temporary cookies will be created to determine whether or not your browser accepts cookies.
• Persistent cookies: they are placed on your device between sessions. They can be used to remember your preferences or actions on Alira Health’s website.

3. How to Use Cookies?

Cookies in no way give Alira Health access to your device or any information other than the data you choose to share with Alira Health.

Concretely, these cookies help to improve the functioning of the website of Alira Health and can be used for several purposes:

4. How to Manage Cookies?

You are able to accept or decline cookies when you enter Alira Health’s website and see the cookies notice. Alternatively, you can manage your cookie preferences through your browser settings. However, in some cases, some functions of the website may not work.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or https://www.aboutcookies.org/.

Find out how to manage cookies on those popular browsers:

• Google Chrome
• Mozilla Firefox
• Internet Explorer
• Safari

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit –  http://tools.google.com/dlpage/gaoptout.

5. Who Placed Cookies?

The information stored through cookies is only used by Alira Health, except those identified in section II as “Third-party cookies”, which are used and managed by external entities aiming to improve Alira Health’s services and your experience when browsing on the website.

Alira Health collaborates with the following third-parties:

• Google Analytics
• YouTube
• DoubleClick
• Indeed
• CloudFlare
• Zoho

Please note that Alira Health do not have any control over how the information in these cookies is used nor do Alira Health have access to it. Please refer to the cookies policies of the relevant provider for more information.

6. How to Contact Us?

For any question regarding this Cookies notice, you may contact Alira Health, who, if required, will contact its Data Protection Officer (“DPO”).

Updates to this Cookie Notice

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.

You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.

Contact Us

Please contact us at any time if you have any questions about this Cookie Policy, or wish to exercise your rights.

Our data protection officer will be glad to answer any questions regarding data protection matters: [email protected]

In the event our data protection officer should be unable to answer your enquiry to your full satisfaction you may complain to the data protection supervisory authority having competence at your place of residence.

To access our co-controlling agreement, please click here